Conflict Management

This course was designed to address all issues relating to Conflict Management in the workplace.

What Will You Learn?

You will understand the various ways to deal with confrontations and ongoing conflicts, including forms resolution such as mediation.  Be capable of carrying out a conflict risk assessment and identifying conflict risks.

Information Of Course
Duration Time

This Course gives an overview of the various common types and causes of conflicts as well as the  negative consequences businesses will encounter if they do not properly prevent or manage conflicts. It explains who is at greatest risk of encountering difficult behavior and what duties the law places on businesses.

  • Online Webinar
  • Face to Face

A maximum of 12 per course

Upon successful completion of this course participants will receive a Level 3 Conflict Management Certification.